Total white screen on macos Sequoia with ARM cpu

Question

Hi,

I have installed this version of yEd:
"yEd installer for Mac OS X 10.12 or higher (ARM architecture). Includes its own embedded OpenJDK Java 21 JRE."

but when I open the app I see a total and complete white screen and I cannot do anything.

Please check, thanks

Marco

Answer 1

Hi Marco,

another user experienced this problem as well and was able to resolve the issue by mounting the yEd-3.24_with-JRE21_arm64.dmg and starting the yEd app from the mounted image. After doing that once, the installed yEd app worked as well.

Maybe that works for you, too?

Comments

Hi,
I have downloaded yEd-3.24_with-JRE21_arm64.dmg just now and if I open the app from the mounted folder I get the same total white screen (https://ibb.co/6YVwWBz)

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Can you check the macOS system log for any yEd specific error messages?
In any case, I am afraid there is little that can be done on the yEd side of things. macOS Sequoia seems to suffer from a lot of problems that break a lot of applications ...

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here the logs when I opened the app from the mounted volume
https://ibb.co/JRSPwK9

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Well, nothing really obvious in there.

Warning: -[NSWindow makeKeyWindow] called an AWTWindow_Normal 0x12075cd10 which returned NO from -[NSWindow canBecomeKeyWindow].

I would think a warning should not prevent the window from rendering its content. However, this is low-level interaction between the Java runtime environment and the operating system and out of my area of expertise, so ...

I am afraid, I do not know what the problem is or how it can be solved.

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thank you all the same

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Same issue here.  Tried jdk 21,22,23 with the same behavior.  Sometimes the white screen is partially painted but not enough to be usable.

Answer 2

I had the same issue; I was able to resolve this by removing the following directory. Make sure to backup any palettes, plugins, etc. that you need!

~/Library/yWorks

Rather than actually removing the directory, I'd recommend renaming the directory to "yWorks-backup" or similar.

Comments

Hi Rick, many thanks for your suggestion! Now everything is working properly :)