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printouts are cut-off

0 votes
With 3.7.0.2 under Linux, printouts are always cut off. Apparently, in portrait mode it prints a landscape layout on portrait paper; and in landscape mode it prints portrait layout on landscape paper... Any idea how to work around this problem?
asked Oct 24, 2011 in Help by anonymous

1 Answer

0 votes

That sounds suspiciously like an issue with either your printer/printer driver/printer setup or your Java installation. E.g. using the official Oracle/Sun Java 1.6.0_20 (or newer) on Ubuntu 10.04 to print on a HP LaserJet 1300 both portrait and landscape orientation work fine. So, if you are using the Java Runtime Environment that came with yEd ("Help" -> "About" should say "JRE 1.6.0_24 (Sun Microsystems Inc. Java HotSpot(TM) Server VM)") chances are the problem lies with your printer/printer driver/printer setup.

To answer your question: Update to the official Oracle/Sun Java and/or fix your printer/printer driver/printer setup.

answered Oct 24, 2011 by thomas.behr [yWorks] (119,830 points)
Thanks; I had downloaded the Zip/Jar version of yED but wasn't aware that the .sh version provides an own JRE. On our RHEL5 system we have Sun JRE 1.6.0_27 installed, but I'll try the bundled version some time. For now, exporting to PDF and printing that works fine.
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